Motivation Beyond Money

“A nickel ain’t worth a dime anymore.”
—Yogi Berra

The motivating difference between someone performing well and someone performing poorly isn’t how much they’re paid, but how they’re treated. I often ask audiences what motivates them. Invariably, some say money.

In my seminars, I show how it’s possible to give someone a $10,000 raise and depress rather than motivate them. I have audiences imagine that “Diane” works for me and I call her into my office saying, “Diane, you did a great job this year, and to show my appreciation, here’s a $10,000 raise.’”

I then point to an audience member and ask, “How would that make you feel?” Almost always, the person answers that the raise would make them feel great. Read more

Successful Leaders Aren’t the Sage on the Stage

Successful Leaders Aren’t the Sage on the Stage, but the Guide on the Side

“No one will care how much you know, until they know how much you care.”
—Gerhard Gschwandtner

There is no place like a jungle thousands of miles from home, where people want you dead (and are shooting at you) to make the saying “It’s now or never!” more resonant.  It was a “now or never” moment for me one hot, muggy day while I was leading our weary platoon through the jungles of Vietnam. Suddenly, we were under serious ambush fire, and as we began returning fire, a soldier yelled that his rifle had jammed. I quickly tossed him my own, and he continued the fight with my rifle.

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The Power of Feedback: Providing Fuel for the Workplace

No one can deny that competent feedback requires hard work; it’s a learned skill that must be developed and continually honed. The results, however, are well worth the effort, since feedback is the single greatest tool for helping others achieve success. Read more

The Amazing Influence of Belief

“People become really quite remarkable when they start thinking that they can do things. When they believe in themselves, they have the first secret of success.”
—Norman Vincent Peale

The first step to believing in ourselves often comes from having others believe in us. Expressing our faith in others becomes a remarkable tool when it positively affects how they see themselves. Read more